Shipping policy
SHIPPING POLICY
Last Updated: September 27, 2026
At Seaicebing, we are committed to providing a reliable and transparent shopping and delivery experience. We take reasonable precautions when preparing and shipping orders to help ensure that your package arrives safely and in good condition.
SHIPPING DESTINATIONS
We currently ship to addresses within the United States.
Shipping availability may vary for certain remote locations, restricted addresses, or destinations that cannot be serviced by our shipping carriers.
SHIPPING METHODS
Orders may be shipped using carriers such as:
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USPS;
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UPS; or
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FedEx.
The carrier used for your order may depend on the destination, package size, availability, fulfillment location, shipping method selected, and other logistical factors.
Where available, customers may choose between standard shipping and expedited shipping.
SHIPPING COSTS
For orders under $60 USD, standard shipping costs $7.99 USD.
Orders of $60 USD or more qualify for free standard shipping.
Where available, expedited shipping costs $19.99 USD.
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
Free shipping applies to standard shipping only unless expressly stated otherwise.
ORDER PROCESSING
Orders must be processed before shipment.
Processing time is separate from delivery time and may vary depending on product availability, order volume, weekends, holidays, or other operational factors.
Where a specific processing time is provided on the applicable product page or during checkout, that estimate will apply to your order.
Once your order has been shipped, you will normally receive a shipping confirmation email containing tracking information.
If you need assistance with your order or notice an issue with your shipping information, please contact us as soon as possible at:
We cannot guarantee that changes can be made once an order has entered processing or has been shipped.
ESTIMATED STANDARD DELIVERY TIME
After your order has been shipped, standard delivery typically takes approximately 14–28 business days.
Delivery estimates are provided for reference only and are not guaranteed delivery dates.
Business days generally exclude weekends and public holidays.
Delivery may occasionally take longer due to circumstances such as:
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carrier delays;
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severe weather;
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peak shopping periods;
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address issues;
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transportation disruptions;
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high shipping volumes;
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government actions; or
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other circumstances outside our reasonable control.
EXPEDITED SHIPPING
Where available, customers may select expedited shipping for $19.99 USD.
Expedited shipping is intended to provide faster delivery than standard shipping.
The estimated delivery timeframe for expedited shipping may vary depending on the destination, carrier, fulfillment location, product availability, and other logistical factors.
Any applicable expedited delivery estimate will be displayed during checkout or otherwise communicated before payment where available.
Expedited shipping does not eliminate order processing time unless expressly stated otherwise.
Availability of expedited shipping is not guaranteed for every order or delivery address.
SHIPPING ADDRESS
Please provide a complete and accurate shipping address when placing your order, including:
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street number and street name;
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apartment or unit number, where applicable;
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city;
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state; and
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ZIP code.
Incomplete or inaccurate shipping information may result in delays, failed delivery, or the package being returned to the sender.
Customers are responsible for ensuring that the shipping information submitted at checkout is accurate.
If we identify a possible issue with your shipping address before dispatch, our customer service team may contact you for additional information.
If you notice an address error after placing your order, please contact us as soon as possible at:
We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
TRACKING INFORMATION
Once your order has shipped, we will normally send you a shipping confirmation email containing your tracking number or tracking link.
Please allow reasonable time for the carrier's tracking system to update after shipment.
If you do not receive tracking information, or if the tracking information does not appear to be working after a reasonable period, please contact us at:
We will assist you in checking the shipment status.
DELIVERY AND PACKAGE INSPECTION
Please inspect your package and items as soon as reasonably possible after delivery.
If your order arrives damaged, incomplete, or with items missing, please contact us promptly at:
Please provide:
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your order number;
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a description of the issue; and
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clear photographs or other relevant evidence where reasonably available.
We recommend contacting us within 24 hours of delivery for shipping-related damage or missing-item issues so that we can investigate the matter with the carrier as quickly as possible.
This recommended reporting period does not limit the 30-day return period or any rights or remedies that may be available under our Return and Refund Policy or applicable law.
DELAYED OR MISSING ORDERS
If you have not received your order within 30 business days after receiving your shipping confirmation email, please contact us at:
Please include your name and order number so that we can investigate the shipment.
If tracking indicates that a package has been delivered but you cannot locate it, please first check:
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the delivery location around your property;
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with household members or neighbors;
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your mailbox or parcel locker;
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your reception desk or building management, where applicable; and
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any delivery notice or tracking information provided by the carrier.
If you are still unable to locate the package, please contact us and we will assist with the investigation.
DAMAGED, LOST, OR MISSING ITEMS
If an item is damaged, lost, or missing because of a shipping or transportation issue, we will review the circumstances of the shipment and provide an appropriate remedy in accordance with our Return and Refund Policy, applicable law, and, where relevant, the outcome of any carrier investigation.
Depending on the circumstances, an appropriate remedy may include:
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a replacement;
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a refund; or
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another resolution agreed with you.
If a return is required because the item is damaged, defective, incorrect, or materially different from the item ordered, reasonable return shipping costs will be handled in accordance with our Return and Refund Policy.
SALES TAX
Any sales tax required by applicable law will be calculated and displayed during checkout where applicable.
The amount of sales tax, if any, may vary depending on the shipping destination and applicable state or local tax requirements.
We do not represent that all purchases are exempt from sales tax.
Customers can review any applicable tax amount before completing their purchase.
REFUSED OR UNDELIVERABLE PACKAGES
If a package is returned to us because:
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the shipping address provided by the customer was incomplete or incorrect;
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delivery could not be completed because of circumstances attributable to the recipient; or
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the package was refused without a valid product-related reason,
any applicable refund may be reduced by reasonable shipping or return costs where permitted by applicable law.
If a delivery issue results from an error on our part or an issue attributable to the carrier, please contact us so that we can investigate and provide an appropriate resolution.
DELIVERY DELAYS OUTSIDE OUR CONTROL
We are not responsible for delays caused solely by events outside our reasonable control, including:
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severe weather;
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carrier disruptions;
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natural disasters;
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transportation interruptions;
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government actions; or
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similar events.
However, we will make reasonable efforts to assist customers with locating delayed shipments and resolving shipping-related issues.
Nothing in this policy limits any rights or remedies that cannot lawfully be excluded under applicable law.
FREE SHIPPING
Orders of $60 USD or more qualify for free standard shipping.
Free shipping applies only to eligible standard shipping orders unless otherwise stated.
If expedited shipping is selected, the expedited shipping charge may still apply even if the order qualifies for free standard shipping.
CONTACT US
If you have questions about shipping, tracking, or delivery, please contact us:
Seaicebing
Operated by: Chongfenghao Culture Media (Hangzhou) Co., Ltd.
Registered Address:
Room 1120, 11th Floor, Building 1, Qimeng Entrepreneurship Center, Liangzhu Subdistrict, Yuhang District, Hangzhou, Zhejiang Province, China
Email: service@seaicebing.com
Phone: +86 153 2222 2424
We typically respond to customer service inquiries within 1–2 business days, Monday through Friday.